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Harvard business review on managing high-tech industries.

Call number: 620.0068 H339 1999 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Boston, MA. : Harvard Business School Press, c1999Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 620.0068 H339 1999 (2).

The marketing of services / Donald W. Cowell.

by Cowell, Donald W.

Call number: 658.8 C874M 1984 Edition: 1st ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: London : Heinemann, 1984Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.8 C874M 1984 (1).

Start & run your own profitable service business / Irving Burstiner

by Burstiner, Irving.

Call number: 658.041 B972S 1993 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice Hall, c1993Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.041 B972S 1993 (1).

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner

by Zeithaml, Valarie A | Bitner, Mary Jo.

Call number: 658.8 Z48S 2000 Edition: 2nd ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Boston : Irwin/McGraw-Hill, c2000Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.8 Z48S 2000 (1).

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner

by Zeithaml, Valarie A.

Call number: 658.8 Z48S 2003 Edition: 3er ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Boston : Irwin/McGraw-Hill, c2003Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.8 Z48S 2003 (1).

Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz.

by Lovelock, Christopher | Wirtz, Jochen.

Call number: 658.8 L898S 2004 Edition: 5th ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: New Jersey : Prentice Hall, 2004Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.8 L898S 2004 (1).

Harrod's librarians' glossary : 9000 terms used in information management, library science, publishing, the book trades and archive management / compiled by Ray Prytherch.

by Harrod, Leonard Montague | Prytherch, Raymond John.

Edition: 8th ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Aldershot, Hants. : Gower, 1995Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: LS 020.3 H323H 1995 (2).

Harrod's librarian's glossary and reference book / compiled by Ray Prytherch.

by Prytherch, Ray | Harrod, Leonard Montague.

Edition: 9th ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Aldershot : Gower, c2000Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: LS 020.3 P973H 2000 (1).

Library collections : their origin, selection, and development / R. K. Gardner.

by Gardner, Richard K.

Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill Book, 1981Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: LS 025.2 G226L 1981 (3).

Strategic management of technology and innovation / Robert A. Burgelman, Clayton M. Christensen and Steven C. Wheelwright.

by Burgelman, Robert A | Christensen, Clayton M | Wheelwright, Steven C.

Call number: 658.514 B954S 2004 Edition: 4th ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Singapore : McGraw-Hill, 2004Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.514 B954S 2004 (1).

Employee training and U.S. competitiveness : lessons for the 1990s / Lauren Benton ... [et al.]

by Benton, Lauren A.

Call number: 331.2592 E55 1991 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Boulder, Colo. : Westview Press, 1991Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 331.2592 E55 1991 (1).

New developments in biotechnology : ownership of human tissues and cells / Office of Technology Assessment task force and Gladys B. White ... [et al.]

by White, Gladys B.

Call number: 343.7307 N532 1988 Edition: Authorized hardbound ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Philadelphia : Science Information Resource Center, 1988Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 343.7307 N532 1988 (1).

Microcircuits of capital : "sunrise" industry and uneven development / Kevin Morgan and Andrew Sayer.

by Morgan, Kevin | Sayer, R. Andrew.

Call number: 338.47621381 M848M 1988 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Boulder, Colo. : Westview Press, 1988Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 338.47621381 M848M 1988 (1).

Avoiding claims : a practical guide for the construction industry / M. Coombes Davies.

by Davies, M. Coombes.

Call number: 344.103 D255A 1989 Material type: Book Book; Format: print Publisher: London : E. & F.N. Spon, 1989Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 344.103 D255A 1989 (1).

Service management in the retail motor industry / B. F. Galiegue.

by Galiegue, B. F.

Call number: 629.046 G156S 1982 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: London : Heinemann, 1982Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 629.046 G156S 1982 (1).

Service success! : lessons from a leader on how to turn around a service business / Daniel I. Kaplan with Carl Rieser.

by Kaplan, Daniel I | Rieser, Carl.

Call number: 658.5 K17S 1994 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley, c1994Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.5 K17S 1994 (1).

Managing services marketing : text and readings / John E.G. Bateson.

by Bateson, John E. G.

Call number: 658.8 B329M 1989 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Chicago : Dryden Press, c1989Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.8 B329M 1989 (1).

Business & society : ethics & stakeholder management / Archie B. Carroll.

by Carroll, Archie B.

Call number: 658.4 C319B 1989 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Cincinnati : South-Western, c1989Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.4 C319B 1989 (1).

Cases in marketing of services / Arthur Meidan, Luiz Moutinho.

by Meidan, Arthur | Moutinho, Luiz.

Call number: 658.8 M499C 1993 Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Workingham, England : Addison-Wesley, c1993Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.8 M499C 1993 (1).

Business and society : a managerial approach / Heidi Vernon.

by Vernon, Heidi.

Call number: 658.408 V543B 1998 Edition: 6th ed.Material type: Book Book; Format: print ; Literary form: Not fiction Publisher: Burr Ridge, Ill. ; Singapore : Irwin/McGraw-Hill, c1998Availability: Items available for loan: สำนักวิทยบริการ (Center)Call number: 658.408 V543B 1998 (1).